Welcome to Kalash Jewelz by Balaji Platinum Private Limited. These Terms & Conditions govern your use of our website and outline the policies for shopping at our offline store. By accessing our website or visiting our store, you agree to comply with these terms.
General Information
• Kalash Jewelz is a physical jewellery showroom that offers gold, silver, diamond, and other jewellery items.
• Our website serves as an informational platform and does not support online purchases.
• Product availability, pricing, and offers mentioned online are subject to change without prior notice.
Product & Pricing Policy
• All jewellery sold at Kalash Jewelz is certified for quality and purity.
• Prices are subject to fluctuation based on market rates of gold, silver, and diamonds.
• The final price will be determined at the time of purchase in-store.
• Promotional offers, discounts, and schemes may have specific terms and may not be combined.
Orders & Payments
• Orders can only be placed in-store; no online orders are accepted.
• We accept multiple payment methods, including cash, credit/debit cards, UPI, and bank transfers.
• Full payment must be made before taking possession of the jewellery.
Exchange & Return Policy
• Jewellery can be exchanged within 3-7 days of purchase, subject to our exchange policy.
• No refunds will be provided; only exchanges or store credit may be offered.
• Custom-made or specially ordered jewellery is non-exchangeable.
• Exchange value will be determined based on current market rates and the condition of the jewellery.
Repairs & Resizing
• We offer repair and resizing services for jewellery purchased from Kalash Jewelz.
• Charges may apply depending on the nature of the service.
Warranty & Certification
• All our jewellery comes with a quality certification.
• We provide a lifetime warranty on purity but do not cover damages due to wear and tear.
Promotions & Offers
• Promotional campaigns, including ‘Spin & Win’ for Navratri and other seasonal offers, are subject to specific terms.
• Kalash Jewelz reserves the right to modify or withdraw offers at any time.
Privacy Policy
• Any personal information collected in-store or through the website will be used solely for business purposes.
• We do not share customer details with third parties without consent.
Limitation of Liability
• Kalash Jewelz is not responsible for any indirect losses arising from the use of our products or services.
• While we strive for accuracy, we do not guarantee that all website content, including product descriptions, is error-free.
Governing Law & Dispute Resolution
• These Terms & Conditions are governed by the laws of [Maharashtra/India].
• Any disputes will be subject to the jurisdiction of the courts in [Maharashtra/India].
Changes to Terms & Conditions
• Kalash Jewelz reserves the right to update these terms at any time.
• Any changes will be effective immediately upon posting on the website.
